Use of community consultation as part of a development application by a private health group for a 4-storey aged care facility in Sutherland Shire.
Situation: The site is surrounded by a predominantly residential area with a 2-storey height limit. The proponent wanted to ensure that the local community was aware of the proposal and had an opportunity to raise issues of concern prior to the lodgment of the DA with Sutherland Council.
Action:- RM Planning, in association with AT Planning Pty Ltd, prepared communication material for discussion with the local community and stakeholders.
- We used interviews with neighbours and key stakeholders to identify issues of concern and clarify misunderstandings related to the proposed design.
- Feedback was used to influence design modifications, which resolved key concerns of neighbours and other stakeholders.
Outcome: When the proposal was submitted to Council, there was a clear record of consultation with key stakeholders, design modifications and the expectation of “no surprises”. Council has approved the proposal.


